Voltage Modular Ignite.., where is it?

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squeakie
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Voltage Modular Ignite.., where is it?

Post by squeakie » Wed Nov 27, 2019 4:24 pm

I don’t see Voltage Modular Ignite in my Pro 9 version. Is it supposed to be with the VST selection window?

Sqk
Yamaha MOXF6, Roland Juno-Di, Casio MZX-500, Roland RS-70, M-Audio Venom, M-Audio Hammer-88, Casio PX-330, M-Audio Keystation 49 MK3, M-Audio Axiom Mini 32, Behringer Studio Monitors.

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Acoustica Greg
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Re: Voltage Modular Ignite.., where is it?

Post by Acoustica Greg » Wed Nov 27, 2019 4:41 pm

Hi,

If you got Pro Studio 9, log in at Acoustica.com to find your VM Ignite info. If that doesn't help, contact support at Acoustica.com.

Greg
Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

squeakie
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Re: Voltage Modular Ignite.., where is it?

Post by squeakie » Wed Nov 27, 2019 4:54 pm

Is it under the PRODUCTS section?

Sqk
Yamaha MOXF6, Roland Juno-Di, Casio MZX-500, Roland RS-70, M-Audio Venom, M-Audio Hammer-88, Casio PX-330, M-Audio Keystation 49 MK3, M-Audio Axiom Mini 32, Behringer Studio Monitors.

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Acoustica Greg
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Re: Voltage Modular Ignite.., where is it?

Post by Acoustica Greg » Wed Nov 27, 2019 4:58 pm

Hi,

If you log in and don't see it among your product registrations, along with Mixcraft 9 Pro Studio - contact support.

Greg
Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

squeakie
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Re: Voltage Modular Ignite.., where is it?

Post by squeakie » Wed Nov 27, 2019 5:00 pm

Thx! Gotta contact support.

Sqk
Yamaha MOXF6, Roland Juno-Di, Casio MZX-500, Roland RS-70, M-Audio Venom, M-Audio Hammer-88, Casio PX-330, M-Audio Keystation 49 MK3, M-Audio Axiom Mini 32, Behringer Studio Monitors.

carllackey
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Re: Voltage Modular Ignite.., where is it?

Post by carllackey » Wed Nov 27, 2019 7:39 pm

tried the same thing. the page won't open and when i go to support it opens a 404 page.

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Acoustica Greg
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Re: Voltage Modular Ignite.., where is it?

Post by Acoustica Greg » Wed Nov 27, 2019 9:23 pm

Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

Tranceprod Dan
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Re: Voltage Modular Ignite.., where is it?

Post by Tranceprod Dan » Wed Nov 27, 2019 10:10 pm

I had the same issue, I sent in a ticket.
Check out the Mixcraft subreddit

Anorax
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Re: Voltage Modular Ignite.., where is it?

Post by Anorax » Thu Nov 28, 2019 12:03 am

Not quite the same topic as a missing registration info, but I'm getting a "purchase code does not exist" error when trying to redeem the VM Ignite purchase code.

EDIT: I see what happened, I tried using the code presented in my registration email(s) instead of the ones from acdc.acoustica.com. Turns out the code given in the Voltage Modular email is actually my melodyne serial, not my Voltage Modular Ignite purchase code.

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Acoustica Greg
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Re: Voltage Modular Ignite.., where is it?

Post by Acoustica Greg » Thu Nov 28, 2019 8:59 am

Hi,

If that's the case, be sure to report that to support at Acoustica.com.

Greg
Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

tonymus
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Re: Voltage Modular Ignite.., where is it?

Post by tonymus » Thu Dec 05, 2019 7:57 pm

Anorax wrote:
Thu Nov 28, 2019 12:03 am
Not quite the same topic as a missing registration info, but I'm getting a "purchase code does not exist" error when trying to redeem the VM Ignite purchase code.

EDIT: I see what happened, I tried using the code presented in my registration email(s) instead of the ones from acdc.acoustica.com. Turns out the code given in the Voltage Modular email is actually my melodyne serial, not my Voltage Modular Ignite purchase code.
I'm having the same problem. Unfortunately, Acoustica has not updated my portal for MX Pro Studio 9 (or MXPS 8, for that matter). I put a ticket into support, we'll see what happens.

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