No email after purchase

Support and feedback for Acoustica's Mixcraft audio mixing software.

Moderators: Acoustica Greg, Acoustica Eric, Acoustica Dan, rsaintjohn

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GlennOC
Posts: 3
Joined: Thu Nov 28, 2019 12:38 pm

Re: No email after purchase

Post by GlennOC »

I was also able to resolve everything via support.

Thanks to everyone working overtime to get everyone sorted out :)

The new software is great !

-Glenn
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Acoustica Greg
Posts: 24657
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:
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Re: No email after purchase

Post by Acoustica Greg »

Hi,

Okay, good. Thank you for coming back to tell us you're all set up!

Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
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Guaresneider
Posts: 188
Joined: Mon Apr 03, 2017 6:37 pm

Re: No email after purchase

Post by Guaresneider »

I just made the purchase of the update to v9 Studio Pro paying through Paypal and I received everything correctly in seconds. :D :D :D :D :D :D :D :D
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Thomas
Posts: 390
Joined: Thu May 24, 2018 2:54 pm

Re: No email after purchase

Post by Thomas »

Acoustica Greg wrote:Hi,

It turns out that we were overwhelmed by orders, and customer support is having to add people manually. Thank you for your patience.

Greg
Super, glad to see you guys doin' well.
-Tom
Mixcraft 10 Pro Studio 64-Bit
Windows 10 64-Bit
AMD Athlon II X4 645 3.1 GHz 10GB Ram
2TB SSD
Behringer UMC404HD v5.57.0 interface
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