First one, authorization codes.
I had previously contacted Acoustica on this already, and it has been forwarded to those responsible for the e-commerce end of things in hopes of simplifying and streamlining things.
But heres what I personally found, shared in hopes it helps someone here:
Via the upgrade path, when you submit your email to check and verify that you qualify for an upgrade, you may get a confusing response. (And yes, as always if you dont see anything- check your spam folder....)
I got some 13 emails referring to every transaction I ever made I think. None seemed relevant to MX9. Reading through the most recent one (MX8 in my case) I found near the bottom of the message a link and the info needed.
Worked like a charm and good to go there.
Next, some people are describing gui issues similar to enhancement suggestions or bugs also already logged.
But please, if you are experiencing these types of problems, capture screen shots or recordings, describe them carefully and report them via either the support link or bug logs if applicable. These are things that need "polish"
Similarly, I have seen comments about the preview channel strip etc. that pertain to some logged enhancement requests and suggestions.
For example I have suggested being able to hide or toggle the preview strip, and collapse the mixer preference column on the left side.
Again, if you have comments or suggestions on things like this, please dont hesitate to submit them via support or the bug log.
In the end it aids in a better product for us all IMO.
Also, be patient. Its a fresh new release. There will likely be some patches and new builds forthcoming to fix these and other issues.
And it is a holiday here and it might be a well deserved weekend off for some people.
Like Mark said, take the day off and eat.