Sound Settings

Facto · Post by **Facto** » Sat Feb 22, 2020 11:55 am

I've been using Mixcraft 8 for years on a Windows 7 machine with no issues. Upgraded to a Windows 10 machine and I can't seem to get any of the sound setting options to work without glitching. Wave works the best but my system has a lot of juice so I'm not sure what the issue is. Specs below.....any advice is appreciated.

Dell XPS
338-BSPZ
9th Gen Intel(R) Core(TM) i7 9700 (8-Core, 12MB Cache, up to 4.7GHz with Intel(R) Turbo Boost Technology)
340-CKVM
Intel(R) Core(TM) i7 Processor Label
630-ABGI
619-ANOK
Windows 10 Home 64bit English
400-AXKN
2TB M.2 PCIe NVMe SSD
370-ADUJ
32GB, DDR4, 2666MHz

JonInc · Post by **JonInc** » Sat Feb 22, 2020 12:07 pm

Make sure you've installed the latest drivers for your audio interface.

Also, a good place to start is to do basic tweaks as outlined in the link below (Especially important is to disable any unnecessary tasks in startup):

https://www.youtube.com/watch?v=XMXz81p0g28

YouTube · Post by **Acoustica Greg** » Mon Feb 24, 2020 10:30 am

Hi,

What is your sound device? What do you have selected as the Playback Device setting?

Greg

Facto · Post by **Facto** » Mon Feb 24, 2020 10:47 am

Realtek Audio....driver up to date
Mixcraft settings snip attached

jlouvar · Post by **jlouvar** » Mon Feb 24, 2020 11:02 am

Facto - Do you have an external audio interface?

YouTube · Post by **Acoustica Greg** » Mon Feb 24, 2020 11:03 am

Hi,

Try going back to WaveRT mode, and selecting Exclusive Mode. If that doesn't help, you can try turning up the latency while using Exclusive Mode.

It would help if you had a sound device that was designed for home recording, because the soundcards that are built into motherboards are often slow (high-latency) and may share chipsets with other functions in the motherboard. You could get a USB audio interface.

Greg

Facto · Post by **Facto** » Mon Feb 24, 2020 11:17 am

Ok, will try again when back home from office.

I do use a USB AI....its the Audient ID14, which you can see in my settings.

YouTube · Post by **Acoustica Greg** » Mon Feb 24, 2020 11:35 am

Facto wrote: ↑Mon Feb 24, 2020 11:17 am Ok, will try again when back home from office.

I do use a USB AI....its the Audient ID14, which you can see in my settings.

Hi,

Sorry, I missed that! Ignore my previous post and go to Audient's web page to download and install the latest Windows driver: https://audient.com/products/audio-inte ... downloads/

Once that's installed, go into Mixcraft's Sound Device preferences and select ASIO mode. If you still have the problem after that, go back into Mixcraft's Sound Device preferences and click Open Mixer, then try increasing the buffer settings.

Greg

Rolling Estonian · Post by **Rolling Estonian** » Mon Feb 24, 2020 1:35 pm

Also, open Audient Mixer and make sure the settings there match Mixcraft.

M

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