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All songs playing at double/triple speed???
Posted: Thu Mar 05, 2020 11:11 am
by ouchris
So, i opened my MX 9 this morning, and no matter the song I load, all of them are playing at double/triple speed. Is there a setting that could have caused this I'm not aware of??
edit: I've restarted my comp and reopened with the same issue.
Re: All songs playing at double/triple speed???
Posted: Thu Mar 05, 2020 11:28 am
by Acoustica Greg
Hi,
Go into Mixcraft's Sound Device preferences. What sample rate do you have selected there?
Greg
Re: All songs playing at double/triple speed???
Posted: Thu Mar 05, 2020 11:52 am
by ouchris
It was set to 96khz. I set it to 44.1 then it slowed down, then set it back to 96 and it seems back to normal.
So, not sure exactly what happened.
Re: All songs playing at double/triple speed???
Posted: Thu Mar 05, 2020 1:01 pm
by ouchris
Ok, so the timing is back to normal but now I'm getting pops no matter the bit rate I set. Ugh...
Re: All songs playing at double/triple speed???
Posted: Thu Mar 05, 2020 1:03 pm
by Acoustica Greg
Hi,
The next time you notice the problem, quit Mixcraft and send in your mixcraft-log.txt file.
To find the mixcraft-log file, highlight the following line and press Ctrl+C to copy it:
Press the Windows Key+R to pop up the Run box in Windows. Click in the Run box and press Ctrl+V to paste in the line from above. Finally, click OK to go to the location of the mixcraft-log.txt file.
Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.
Greg
Re: All songs playing at double/triple speed???
Posted: Thu Mar 05, 2020 1:26 pm
by ouchris
I went ahead and submitted a case based on the crackling issues I'm now having. This just started and nothing has changed as far as I know.