Mixcraft 9 Keeps Crashnig

[Malia Guy]

Hello to All! I'm having trouble with my Mixcraft 9. It seems once I get into the groove of things and into my creative flow, Mixcraft 9 crashes. Every time I go back to open the Recovery file it crashes again not too long after. It's really discouraging me from using Mixcraft 9 all together and prompts me to go back to Mixcraft 8. Even though I like Mixcraft 8 better I was and i'm willing to give Mixcraft 9 a shot but if it keeps crashing I'll just uninstall it altogether and go back to 8.

[FlyingsCool]

Is there a particular VST or other addin you are adding in just before the crash? Oftentimes, trying to use an old 32bit VST in a 64bit Mixcraft can cause problems like that. I had several VST's I used to use that I had to dump because they were causing crashes. I found replacements for them that were just as good as better pretty easily.

Also, have you upgraded to the latest version of M9? I was having some problems that went away when I upgraded to the latest version a few weeks ago. I had a reproducible bug, I was about to submit and, then saw there was an update, added the update and my problem went away (I forget what it was now).

[Malia Guy]

Now that you've mentioned, whenever it does crash I'm using this VST called Synth 1. I think the more tracks I add using that particular VST, it tends to crash. When I looked up the the VST to see the background on it, it says that it is 64 bit so I don't know. Also I just updated my Mixcraft 9 so I'll see if that fixes anything. Thanks for your help!

[Acoustica Greg]

Hi,

Updating to the latest build is always a good idea, because we're fixing issues all the time.

If you crash with the latest update, quit Mixcraft immediately and send us your mixcraft-log.txt file.

To find the mixcraft-log file, highlight the following line and press Ctrl+C to copy it:

%appdata%\Acoustica\Mixcraft\

Press the Windows Key+R to pop up the Run box in Windows. Click in the Run box and press Ctrl+V to paste in the line from above. Finally, click OK to go to the location of the mixcraft-log.txt file. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Greg