Converted files fail to import

Support and feedback for Acoustica's Mixcraft audio mixing software.

Moderators: Acoustica Chris, Acoustica Eric, Acoustica Dan, Acoustica Greg

Post Reply
MEnnis1970
Posts: 2
Joined: Sat Jul 18, 2020 3:45 pm

Converted files fail to import

Post by MEnnis1970 » Sat Jul 18, 2020 3:53 pm

Hello, this is my first day with Mixcraft 8.1. I'm trying to import some files that I recorded on my Android using SoundCorset. The filet type is mp4, and I've converted using online services to wav, mp3, and wmv. With each type, when I drop into Mixcraft I'm prompted that, "Mixcrft failed to load the sound. It could be corrupt or in an unsupported format."

Can anyone help me understand why the converted files aren't being welcomed and how I might overcome this problem?

Thanks!
-Mike

User avatar
jlouvar
Posts: 1718
Joined: Wed Jul 24, 2013 4:56 pm
Location: California - USA
Contact:

Re: Converted files fail to import

Post by jlouvar » Sat Jul 18, 2020 4:50 pm

MEnnis1970 wrote:
Sat Jul 18, 2020 3:53 pm
Hello, this is my first day with Mixcraft 8.1. I'm trying to import some files that I recorded on my Android using SoundCorset. The filet type is mp4, and I've converted using online services to wav, mp3, and wmv. With each type, when I drop into Mixcraft I'm prompted that, "Mixcrft failed to load the sound. It could be corrupt or in an unsupported format."

Can anyone help me understand why the converted files aren't being welcomed and how I might overcome this problem?

Thanks!
-Mike
Hi Mike, welcome to the MIxcraft forum.

Hmm, do the files properly load and pay with other players like Windows Media player and etc? Maybe contact the online service Support that your using and ask them for help.

Joe
Last edited by jlouvar on Sat Jul 18, 2020 5:05 pm, edited 2 times in total.
- Joe -

MX9PS, 64-bit, build 460. Windows 10, Intel i5, 64-bit, 1.8GHz, 8GB.
Reverbnation: https://www.reverbnation.com/joelouvar

User avatar
comedians
Posts: 209
Joined: Fri Oct 19, 2012 4:24 pm
Location: UK
Contact:

Re: Converted files fail to import

Post by comedians » Sat Jul 18, 2020 4:55 pm

Hi

Without knowing what encoder the online converter has used it's difficult to say, perhaps you could post one of the mp3. BTW wmv is a video file, should be converted to wma.
You could download Media Tab and report what codec has been used along with bitrate details and sampling rate.

MEnnis1970
Posts: 2
Joined: Sat Jul 18, 2020 3:45 pm

Re: Converted files fail to import

Post by MEnnis1970 » Sat Jul 18, 2020 5:39 pm

Thanks for the welcome and replies!

All of the files will play properly with other playback apps. I even converted the mp3 in iTunes to aif to test. Plays fine in itunes, but if I try to import the same file to Mixcraft, it isn't happy.

I used Convertio for all the format conversions. I'll try another and update the thread.

Thanks again, and all the best.

-Mike

Mrtelis
Posts: 1
Joined: Sat Aug 22, 2020 6:20 am

Re: Converted files fail to import

Post by Mrtelis » Sat Aug 22, 2020 6:40 am

MEnnis1970 wrote:
Sat Jul 18, 2020 3:53 pm
Hello, this is my first day with Mixcraft 8.1. I'm trying to import some files that I recorded on my Android using SoundCorset. The filet type is mp4, and I've converted using online services to wav, mp3, and wmv. With each type, when I drop into Mixcraft I'm prompted that, "Mixcrft failed to load the sound. It could be corrupt or in an unsupported format."

Can anyone help me understand why the converted files aren't being welcomed and how I might overcome this problem?

Thanks!
-Mike
The software from which you are recording may not support the file on mixcraft recording softwar. try to change the previously recording software and check. Maybe your problem is solved.

for Apple phone you can check this app
https://apps.apple.com/us/app/fender-tu ... 1107017950

for android phone you can check this app
https://play.google.com/store/apps/deta ... roid&hl=en

cactus-head
Posts: 162
Joined: Sat Sep 16, 2017 3:09 pm

Re: Converted files fail to import

Post by cactus-head » Sat Aug 22, 2020 11:36 am

I recommend you use Audacity for sound file editing and conversion, add the FFMPEG library in the preferences. Then easily do the conversion. I recommend converting it to .wav

aj113
Posts: 1410
Joined: Tue Oct 05, 2010 3:06 pm
Contact:

Re: Converted files fail to import

Post by aj113 » Mon Aug 24, 2020 8:05 am

Mixcraft is very picky about file names. Is there a character like a bracket or an apostrophe in the file name? Regardless, try renaming the file to something very basic like file.wmv or whatever.

User avatar
Acoustica Greg
Posts: 21640
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: Converted files fail to import

Post by Acoustica Greg » Mon Aug 24, 2020 2:03 pm

Mixcraft doesn't support unicode characters in the filename, so if the file is called 無料の鳥.mp3, rename it to freebird.mp3.
Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

Post Reply