Years-long issue importing files

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Blood101
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Joined: Fri Dec 19, 2014 11:34 am

Years-long issue importing files

Post by Blood101 »

I've been using Mixcraft for many years and am wondering what I am missing.

If an mp3 contains non-English characters as part of the file name or metadata and I try to import it I get the message:

Mixcraft failed to load the sound. It could be corrupt or in an unsupported format.

For example, if I try to load a track by Zake, which is annotated as zakè (扎克), or a song by Lilly named Явь from the album Энрик, or a track from Orix named Immortal from the album tʌntrə XV the above message is displayed. Mixcraft has always done this.

If I edit the properties of the file and remove the characters (Chinese, Russian or whatever they may be) the file can then be imported.

Is there a setting I am missing?

Thank you.
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Acoustica Greg
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Re: Years-long issue importing files

Post by Acoustica Greg »

Hi,

No, you got it. Mixcraft doesn't currently support unicode characters in filenames, so renaming the file is the way to go.


Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Blood101
Posts: 3
Joined: Fri Dec 19, 2014 11:34 am

Re: Years-long issue importing files

Post by Blood101 »

Thank you for responding. Are there plans to include support for this? Renaming or editing metadata is not a huge chore but it would certainly make the mix creation process easier if we did not need to do it.
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Acoustica Greg
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Re: Years-long issue importing files

Post by Acoustica Greg »

Hi,

We have it logged as a possible update. Not sure if it's going to be addressed in Mixcraft 10 yet.

Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Blood101
Posts: 3
Joined: Fri Dec 19, 2014 11:34 am

Re: Years-long issue importing files

Post by Blood101 »

That's great news. I hope it will be included.
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