I'm new here and pulling my hair out.

Support and feedback for Acoustica's Mixcraft audio mixing software.

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Joined: Sat May 16, 2009 8:57 am

I'm new here and pulling my hair out.

Post by alisonmusic » Sat May 16, 2009 9:13 am

I have read many things here on latency problems, but so far non have solved my problems. I just purchased a new laptop that has vista. My old laptop had XP, and non of these problems were an issue.
I have an edirol UA box that I plug my mics and guitar into. My lap top is an Hp with AMD X2 1.9 Ghz , 3072mb DDR2 ram.
The problem is when I arm a track to record my voice or guitar and press record it snaps pops and cracks, and thus a latency problem. I even downloaded ASIO4All and used the asio functions and even used plain wave RT. I have been playing with these settings for weeks and nothing works. I turned off my internet connection and my anti virus programs, So far no fix.
I'm ready to give up and go back to project 5, but I bought your program because of what I thought was ease of use.
Someone please help. Thank you
alison :(

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Joined: Sat Jun 07, 2008 11:37 am

Post by JustOneOldMan » Sat May 16, 2009 12:09 pm

I'm sorry alison, I don't really have an answer for you, but I wanted to say I've been using MC on Vista for quite a while and not having any problems with it. ASIO4ALL worked alright, but I prefer WaveRT.

Vista's sound system is different than XP's, but I don't think it's an issue between Mixcraft and Vista. Hope you get it figured out or someone comes along with an answer...

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Post by G.Love » Sat May 16, 2009 12:18 pm

I had the same problem on my HP laptop, with the same specs. I tweaked the crap out of vista, until I had it running fast and smooth. But still when recording I would get cracks and pops.

I think what finally solved the problem was the power option on my laptop. Go to : control panel - mobile pc - power options. Change to high performance.

Hope this solves your problem. Cheers, G :)

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Joined: Fri Dec 12, 2008 11:45 am

Post by dejavue56 » Sun May 17, 2009 2:53 pm

Unfornately these digital audio interfaces can be very finicky. But its more a interface issue than Mixcraft SW.

I recently bought a new firewire card and hooked it up to my Alesis Firewire mixer. Many strange things happen, no sound, pops, seems to work pretty good. Even WIndows Media player had trouble. I tried disabling my onboard sound card, reinstalling my SBLIve 24 card and all I got was it very close to working. But it can't get through a hole song reliably with firewire and all drivers seems to be the latest available.

So I went back to my old setup, using my SPDIF adapter into my Soundblaster 24 (digital audio) from the Alesis mixer and it works rock solid without latency issues. Except I can only record the main stereo mix. But that is OK for me 90% of the time as I overdub.

Vista just seems to add a new dimensions to the problem. I also think in my case, I have a fairly low end PC with the on-board sound card and even when its disabled in the BIOS it still seems to cause issues. I would not buy a new PC with integrated audio.

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Post by alisonmusic » Mon May 18, 2009 4:03 pm

Thanks everyone for all the help. Most of the suggestions worked for the most part. Thank you.

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Joined: Tue Apr 07, 2009 12:20 pm

Post by Graffi » Mon May 18, 2009 5:46 pm

also - try freezing tracks you're not working on. other tracks with effects on them eat up CPU in a hurry.

One thing I've noticed is that sometimes it happens most where other tracks end, whether they're frozen or not -if you can, drag the ending spot of the culprit track out a little, or snip it off some other place if you can.

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