Album look-up not working

Support and feedback for Spin It Again.

Moderators: Acoustica Chris, Acoustica Eric, Acoustica Dan, Acoustica Greg

Post Reply
JoeK
Posts: 1
Joined: Sat May 25, 2013 7:22 am

Album look-up not working

Post by JoeK » Sat May 25, 2013 7:34 am

Any Album search results in an error message " Failed to Find Any Results". I can search by Artist and get a list of Artist's, but when you click on the Artist you get the same result. Please Help, I love this program and have been using for about a year now. But without this function I'll be looking for another program.

User avatar
Acoustica Greg
Posts: 20992
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: Album look-up not working

Post by Acoustica Greg » Tue May 28, 2013 2:58 pm

Hi,

Your firewall or other security software program may be blocking Spin It Again's access to the Internet, and of course you do need a good Internet connection for this feature to work. Check your firewall's settings and make sure that Spin It Again has permission to access the Internet.

Greg

Post Reply