No Longer Can Look Up Album Info

tralfaz · Post by **tralfaz** » Tue Jul 30, 2019 12:39 pm

The last few times I've used SIA, when I try to look up album info all I get is "failed to find any results". Has something changed? Thanks.

Post by **Acoustica Greg** » Tue Jul 30, 2019 2:54 pm

Hi,

Yes, MusicBrainz changed the way you have to access their track information service, and that broke Spin It Again's look up feature. Since Spin It Again is legacy software, we're not going to be updating it.

I'm sorry I don't have a better answer for you! Of course, you can still look up the track information and copy and paste it.

Greg

tralfaz · Post by **tralfaz** » Wed Jul 31, 2019 2:58 am

Ah, thank you! Copy and paste or good old manual entry, no biggie.

Brian48091 · Post by **Brian48091** » Thu May 07, 2020 12:16 am

I Wish I Knew this before I Paid for the software. I Never would have purchased software that is no longer supported.

Post by **Acoustica Greg** » Thu May 07, 2020 8:41 am

Brian48091 wrote: ↑
Thu May 07, 2020 12:16 am
I Wish I Knew this before I Paid for the software. I Never would have purchased software that is no longer supported.

Hi,

If you purchased within 30 days, you can request a refund by contacting customer support here: Acoustica Customer Support.

Greg

atlanticom · Post by **atlanticom** » Thu Jun 11, 2020 1:54 pm

I just posted a fix for this in the Spin It Again user forum. You may want to have a look. https://forums.acoustica.com/viewtopic.php?f=6&t=26482v

No Longer Can Look Up Album Info

No Longer Can Look Up Album Info

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