Page 1 of 1

No Longer Can Look Up Album Info

Posted: Tue Jul 30, 2019 12:39 pm
by tralfaz
The last few times I've used SIA, when I try to look up album info all I get is "failed to find any results". Has something changed? Thanks.

Re: No Longer Can Look Up Album Info

Posted: Tue Jul 30, 2019 2:54 pm
by Acoustica Greg
Hi,

Yes, MusicBrainz changed the way you have to access their track information service, and that broke Spin It Again's look up feature. Since Spin It Again is legacy software, we're not going to be updating it.

I'm sorry I don't have a better answer for you! Of course, you can still look up the track information and copy and paste it.

Greg

Re: No Longer Can Look Up Album Info

Posted: Wed Jul 31, 2019 2:58 am
by tralfaz
Ah, thank you! Copy and paste or good old manual entry, no biggie.

Re: No Longer Can Look Up Album Info

Posted: Thu May 07, 2020 12:16 am
by Brian48091
I Wish I Knew this before I Paid for the software. I Never would have purchased software that is no longer supported.

Re: No Longer Can Look Up Album Info

Posted: Thu May 07, 2020 8:41 am
by Acoustica Greg
Brian48091 wrote:
Thu May 07, 2020 12:16 am
I Wish I Knew this before I Paid for the software. I Never would have purchased software that is no longer supported.
Hi,

If you purchased within 30 days, you can request a refund by contacting customer support here: Acoustica Customer Support.


Greg

Re: No Longer Can Look Up Album Info

Posted: Thu Jun 11, 2020 1:54 pm
by atlanticom
I just posted a fix for this in the Spin It Again user forum. You may want to have a look. https://forums.acoustica.com/viewtopic.php?f=6&t=26482v