On saving mp3 mix, the length is always 188 minutes

Support and feedback for Acoustica MP3 Audio Mixer.

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moiseiv
Posts: 1
Joined: Sat Aug 20, 2011 6:42 am

On saving mp3 mix, the length is always 188 minutes

Post by moiseiv » Sat Aug 20, 2011 6:45 am

Hi,

I made a mix that has about 10 hours of music, but every time I try to save it as an mp3, the length is always 188 minutes and 32 seconds. Am I missing any settings about this?

Thank you.

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Acoustica Greg
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Joined: Wed Mar 01, 2006 5:30 pm
Location: California
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Post by Acoustica Greg » Fri Sep 09, 2011 3:50 pm

Hi,

What quality setting are you using when you save as MP3? If you choose a lower quality setting, does the sound get longer?

You might have better luck with our newer Mixcraft software. MP3 Audio Mixer can't always handle extremely long sounds.

Greg

mcinerney.ryan
Posts: 4
Joined: Wed May 23, 2012 9:59 pm

Re: On saving mp3 mix, the length is always 188 minutes

Post by mcinerney.ryan » Wed May 23, 2012 10:08 pm

"You might have better luck with our newer Mixcraft software. MP3 Audio Mixer can't always handle extremely long sounds."

how can this be serious? your product, which i paid 25 bucks for doesnt work, so i should forget the time and money i put into working with one of your programs and just buy another one of your programs????

wow

mcinerney.ryan
Posts: 4
Joined: Wed May 23, 2012 9:59 pm

Re: On saving mp3 mix, the length is always 188 minutes

Post by mcinerney.ryan » Wed May 23, 2012 10:12 pm

upon downloading mixcraft, the soundgroup files are not even transferrable!!!

what am i supposed to do?!?

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Acoustica Greg
Posts: 21640
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
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Re: On saving mp3 mix, the length is always 188 minutes

Post by Acoustica Greg » Thu May 24, 2012 10:03 am

Hi,

We do have a 30 day refund policy, but let's see if we can troubleshoot this problem.

I've responded to your other post. There's no need to make multiple posts.

Greg

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