Where do you report MX9 bugs?

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davefk
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Where do you report MX9 bugs?

Post by davefk »

Bought MX9 and found a bug, where do I report it?

Thanks
Anorax
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Re: Where do you report MX9 bugs?

Post by Anorax »

If you're not a member of the beta testing team, then it's probably best to contact support.
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Mark Bliss
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Re: Where do you report MX9 bugs?

Post by Mark Bliss »

Reporting it here works.
Or via a support ticket.
Or you could use the betazoid site, but thats probably not necessary at this point.

Describing it here would be a start. Guidance as to the best route from there is sure to follow.
Stay in tune, Mark

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davefk
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Re: Where do you report MX9 bugs?

Post by davefk »

Hi Mark

The 'Help with automation' link does not work when you've gone into track automation. It should open the help file..... Works fine in MX8 :D
Anorax
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Re: Where do you report MX9 bugs?

Post by Anorax »

Ah. Well, in build 444 it opens the manual, so... I guess that one's been fixed.
Mark Bliss wrote: Sat Dec 28, 2019 7:38 pm Reporting it here works.
Or via a support ticket.
Or you could use the betazoid site, but thats probably not necessary at this point.

Describing it here would be a start. Guidance as to the best route from there is sure to follow.
Right, right, I was in "people asking questions in the facebook group" mode, my bad :-P
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davefk
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Re: Where do you report MX9 bugs?

Post by davefk »

Cool nice that its fixed... :D
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