Melodyne

[cholmes1977]

I received (I think) an update from Celemony and now Melodyne crashes my PC everytime I try to open a file with Melodyne on a track. Any thoughts? When I uninstall Melodyne Mixcraft works as usual without any issues. Any thoughts? Thanks!

[Acoustica Greg]

Hi,

Which version and build of Mixcraft are you using? Make sure you've got the latest build for that version of Mixcraft.

Greg

[cholmes1977]

Hi Greg,

I am using 8.1 32-bit Build 418. Thanks!

[Acoustica Greg]

Hi,

Restart your computer, get the problem to happen again, then quit Mixcraft and send us your mixcraft-log.txt file.

To find the mixcraft-log file, highlight the following line and press Ctrl+C to copy it:

Code: Select all

%appdata%\Acoustica\Mixcraft\

Press the Windows Key+R to pop up the Run box in Windows. Click in the Run box and press Ctrl+V to paste in the line from above. Finally, click OK to go to the location of the mixcraft-log.txt file. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Greg