Hey all! I've been practicing a bit with Mixcraft 9, and finally bought the software.
However, I used PayPal checkout and I'm having a hard time retrieving my registration code or registration ID. I have the receipt from PayPal and everything, but I did not receive a code. Is there anyone I can contact regarding this?
Verification
Moderators: Acoustica Greg, Acoustica Eric, Acoustica Dan, rsaintjohn
- Mark Bliss
- Posts: 7313
- Joined: Fri Jan 20, 2012 3:59 pm
- Location: Out there
Re: Verification
Use the support link at the top of this page, as straightening this out will require sharing personal info that you dont want on the public bulletin board.
Be patient. Small company and its the weekend. But they will get you sorted out.
Be patient. Small company and its the weekend. But they will get you sorted out.
Re: Verification
Thank you. I did reach out to them via the Help Center.
I wasn't sure if there was something I missed in the PayPal receipt, but I hope it will be taken care of before long.
I wasn't sure if there was something I missed in the PayPal receipt, but I hope it will be taken care of before long.
- Mark Bliss
- Posts: 7313
- Joined: Fri Jan 20, 2012 3:59 pm
- Location: Out there
Re: Verification
It may be just a little delay getting the email to you.
Good support here, just dont expect a 24/7 support staff.
Good support here, just dont expect a 24/7 support staff.
Re: Verification
fwiw, I recently purchased Mixcraft and received an email from acoustica with registration info so you may check spam folders to make sure. I purchased directly from mixcraft though - but if you purchased through a 3rd party they might handle keys differently?
- Acoustica Greg
- Posts: 24560
- Joined: Wed Mar 01, 2006 5:30 pm
- Location: California
- Contact:
Re: Verification
Looks like Eric responded. Let us know if you still need help.
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101