MC9 and waves plugin errors

[jayman62]

Recently upgraded to version 9.

I have a strange issue that re-occurs often. The error I get has to do with a couple of Waves effect, CLA Vocals and Vocal Rider. The error states "the following errors were encountered while loading your project" "unable to load effect". I can re-attach the effects to the track but then on occasion the effects wont load. I am in the process of moving my Version 8 projects to a new version 9 folder for housekeeping could that cause the "break"

Thanks,

Jay

[Acoustica Greg]

Hi,

The next time that happens, quit Mixcraft and send us your mixcraft-log.txt file.

To find the mixcraft-log file, highlight the following line and press Ctrl+C to copy it:

Code: Select all

%appdata%\Acoustica\Mixcraft\

Press the Windows Key+R to pop up the Run box in Windows. Click in the Run box and press Ctrl+V to paste in the line from above. Finally, click OK to go to the location of the mixcraft-log.txt file. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Greg

[jayman62]

I will do this tonight, I reinstalled the plugins and they started working again, and then they quit again, now they are not even showing up as an available effect. I did rescan plugins multiple times.

[jayman62]

Sent log files. This stopped for a while after I reinstalled my Waves plugins again, but has re-appeared again.

Thank you