Trouble Connecting Scarlett Solo in Mixcraft

[jennifermul]

Hello,
I'm having trouble connecting my Scarlett solo. So I had been using a laptop (HP) for a few years and have had no issues but I just upgraded (HP) and can't get my interface to connect properly. I use Mixcraft version 9, I plan to upgrade to I think 11 but I don't know why that's an issue. I get the option for ASIO but when I record it's really low and the latency is off by a whole second or more. Ive been using this program and interface for a few years. Trying to use this for lyrics over music. I've been looking online trying to figure it out but I am not sure. I'm doing the same as my last computer.

Any help would be appreciated! Thanks in advance

[hpharley90]

make sure in your focusrite control panel sample rate matches Mixcrafts sample rate.
ex.44.100kHz

[TrevsAudio]

And make sure you have the latest Focusrite drivers for your new laptop.