Appearing "offline" + start window problems

[Kustin]

So, I have upgraded to 10.5 Pro Studio and things have been going fine for just a couple of weeks until this recent one.

1. The start window appears with recent project titles being invisible, although they can still be opened. I just have to resort to my memory of projects I had or do manual workarounds.
2. The worse problem is that Mixcraft thinks it's on expired trial. I tried the log-in option but the message in the lower-left corner keeps saying it's offline and nothing happens.

I have attempted to do a complete uninstall and reinstall without success, so I am stuck with locked features until there's a fix for the latter, at least.

[Bronzeage]

Hi,

You can drag the header columns above the numbers to view your recent projects.

Capture.JPG (17.8 KiB) Viewed 157 times

[Acoustica Greg]

Hi,

You can also double-click on those column header lines to sort them out. (The issue should be fixed in the next update).

In regard to trial mode, go into Account preferences within Mixcraft and check your login email address. It should be the one you used to purchase Mixcraft. The email address you're using for this forum is not that email address. Click Update Login Info if you need to change the email address.

If you need further help with this, please submit an Acoustica Support Request.

Greg

[Kustin]

The solutions from both of you solved my issues. At first, I was doubtful because I thought Mixcraft had problems showing texts of the titles, but they were actually hidden away by the header columns being shortened for some strange reason.
And the software is back online now! Thanks for your thorough guidances!