Trial period

Support and feedback for Pianissimo virtual grand piano software

Moderators: Acoustica Chris, Acoustica Eric

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Samoyedhead
Posts: 14
Joined: Tue Jun 23, 2009 12:43 pm

Trial period

Post by Samoyedhead » Thu Nov 12, 2009 5:30 pm

Hello, I recently bought a new laptop and wrote about moving mixcraft and pianissimo to the new computer. Mixcraft seems to have moved fine but when I loaded pianissimo it told me I needed to download the new version. I emailed to see if I needed to repurchase and was told I didn't so I "thought" I loaded it correctly but tonight it came up saying that my "Trial period has ended". I apparently have lost some parts that laid to songs I have recorded. What can I do to rectify this, I have the pianissimo disc.
Please help!!!!! Thanks Jimmy

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Acoustica Greg
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Location: California
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Post by Acoustica Greg » Thu Nov 12, 2009 9:45 pm

Hi,

In regard to the registration problem, just enter your registration ID and code for Pianissimo on the new computer.

I'm not sure what you mean by "lost some parts to songs I have recorded." Do you mean in Mixcraft?

Greg

Samoyedhead
Posts: 14
Joined: Tue Jun 23, 2009 12:43 pm

Pianissimo

Post by Samoyedhead » Fri Nov 13, 2009 5:28 am

When I play songs that I have recorded in mixcraft the piano parts are missing. The track is still there but there is no sound. The message that came up with the trial period message said that the piano tracks would not play. Thanks Jimmy

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Acoustica Greg
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Joined: Wed Mar 01, 2006 5:30 pm
Location: California
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Post by Acoustica Greg » Fri Nov 13, 2009 4:57 pm

Hi,

You just need to enter your registration ID and code into Pianissimo. Did you try that?

Greg

Samoyedhead
Posts: 14
Joined: Tue Jun 23, 2009 12:43 pm

registrayion fixed

Post by Samoyedhead » Sat Nov 14, 2009 5:34 am

Yes I nhad entered it and it would only give mr a trial period. I entered a second time and it seems that it went through. Also my piano tracks came back on in my mixcraft recordings. Thanks sorry to be a pain Jimmy

PS. Saw the sneek peek of mixcraft 5 "Can't wait, looks fun"

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