there appears to be a problem withyour software registration

Post your support questions and/or give feedback for Acoustica MP3 CD Burner in this forum.

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selo020
Posts: 1
Joined: Mon May 23, 2011 12:00 pm
Location: amsterdam the netherlands

there appears to be a problem withyour software registration

Post by selo020 »

Hey Acoustica,
(sorry about,maybe,my bad english)
When i start up mp3 cd burner,i get a message:"there appears to be a problem with your software registration".
So i use the link"lost codes".
By email i get the keys from Acoustica.
I copied the codes,and use my emailadress,but i get every time:"there appears to be a problem with your software registration".
Can you help me,so i can use my CDburner again?

Thank you,for your support

Greetings from Amsterdam,holland

Selo020
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Acoustica Greg
Posts: 24657
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Post by Acoustica Greg »

Hi,

Please submit an Acoustica Support Request for all registration issues.

Greg
unisound
Posts: 4
Joined: Tue Aug 30, 2011 10:02 am

Re: there appears to be a problem withyour software registra

Post by unisound »

I tried the submit an Acoustica Support Request link, but it comes up to a dead page.
I'm having the same problem. Every so often it tells me there is a problem with my registration. I have to re-enter my email and code, except for this last time it won't take it.

Thanks
1st Computer DJ
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Acoustica Greg
Posts: 24657
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: there appears to be a problem withyour software registra

Post by Acoustica Greg »

Hi,

We changed servers. Here's a corrected link: submit an Acoustica Support Request.

Greg
bjrexpert
Posts: 16
Joined: Wed Nov 07, 2007 7:03 am

Re: there appears to be a problem withyour software registra

Post by bjrexpert »

I am also having the same problem. I have to remove every trace of acoustica from my computer and re download it again. It works for a while then I get a message saying problem with registration but when i enter email and codes it wont accept it !!
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