Pianissimo not loading sample data in Mixcraft 7

[dan_halen]

I was working on a project using Pianissimo in Mixcraft 7, the regular version, and the next time I opened it up, it would not work and gave me an error message. I uninstalled and reinstalled it several times and still nothing. It works as a standalone program, but not within Mixcraft 7. Please help!

[Acoustica Greg]

Hi,

Did you by any chance copy the pianissimo.dll file to a new location?

Greg

[dan_halen]

I thought I copied it to where my other plugins are and I tried scanning too, but nothing worked.

[Acoustica Greg]

Hi,

That's likely the problem, then: pianissimo.dll can't find its pianissimo.dat file. Put the pianissimo.dll file back where you got it, or install Pianissimo (or Mixcraft Pro Studio) again.

Greg

[dan_halen]

Reinstalled it again and this time MC7 crashes altogether. I can't figure out what the problem is.

[Acoustica Greg]

Hi,

Quit Mixcraft if it's running and send us your mixcraft-log.txt file, which is located in this folder:

%appdata%\Acoustica\Mixcraft

Another way to find it is to click on the Windows Start Menu, select All Programs, then Acoustica Mixcraft 7 and finally Logs. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.

Here's a short video: Mixcraft Mini-Tip: How To Find Your Mixcraft Log File

Greg