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Playback sound breaking up.
Posted: Mon Jan 14, 2013 2:47 pm
by Funkybass99
Hi, I'm using Mixcraft 6 for the first time since upgrading to Windows 8 with a clean install from scratch. I'm using a Focusrite Saffire Pro DSP. I have the latest Mix Control installed for my interface. Everything seems fine and stable, but when I try to play any sound in Mixcraft, it breaks up as though it is clipping when it isn't.
Any idea what's causing this? Thanks.
Re: Playback sound breaking up.
Posted: Mon Jan 14, 2013 3:08 pm
by Glergo
Try to increase your audio buffer size in the control panel for your soundcard
Re: Playback sound breaking up.
Posted: Mon Jan 14, 2013 4:44 pm
by Acoustica Greg
Hi,
Make sure you've got
Mixcraft 6.1 build 204.
You should be using ASIO in Mixcraft's Sound Device preferences. Make sure you've got the latest audio drivers from Focusrite.
Greg
Re: Playback sound breaking up.
Posted: Tue Jan 15, 2013 9:16 am
by Funkybass99
Thanks, but I have Mixcraft 6.1 build 204 and the latest drivers for my interface. I have tried increasing the buffer size and it doesn't help. What's tending to happen is that when I click to stop a demo track from playing, it doesn't stop either, just keeps stuttering and crackling.
Re: Playback sound breaking up.
Posted: Tue Jan 15, 2013 12:43 pm
by Acoustica Greg
Hi,
Get the problem to happen again, then quit Mixcraft and
send us your mixcraft-log.txt file, which is located in this folder:
%appdata%\Acoustica\Mixcraft
Another way to find it is to click on the Windows Start Menu, select All Programs, then Acoustica Mixcraft 6 (or 5) and finally Logs.
Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.
Here's a short video:
Mixcraft Mini-Tip: How To Find Your Mixcraft Log File
Greg