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Annoying message
Posted: Wed Sep 04, 2013 2:59 pm
by seb1806
Hi,
each time i start pianissimo, i get the message:
"the software could not connect to the website to check for an uipdate. Please visit
www.acoustica.com to check for an update manually!"
And this is normal because my music computer is not connected to internet, but is there a way to avoid this message? i can't find the "don't check for update" feature?
Thank you, and sorry for my english
Re: Annoying message
Posted: Thu Sep 05, 2013 10:01 am
by Acoustica Greg
Hi,
The newest version is 1.0 b12. Is that what you have?
You're seeing that message every single time you open Pianissimo? Is the software registered?
Greg
Re: Annoying message
Posted: Thu Oct 03, 2013 2:09 pm
by seb1806
hi, sorry for the late answer.
Yes, my software is registered, and yes i see it every time i open it, standalone or in Cubase.
And i have the latest version.
Re: Annoying message
Posted: Sun Jan 05, 2014 5:19 am
by seb1806
Hi, long time i haven't posted here, but i still have the same issue, always the update message...
no solution at all for this?
Re: Annoying message
Posted: Thu Feb 13, 2020 7:36 am
by Joe Anna
Was this problem ever resolved? I have the same problem.
Re: Annoying message
Posted: Thu Feb 13, 2020 9:23 am
by Acoustica Greg
Joe Anna wrote: ↑Thu Feb 13, 2020 7:36 am
Was this problem ever resolved? I have the same problem.
Hi,
See if this helps:
Can't Check For Updates.
Greg
Re: Annoying message
Posted: Thu Feb 13, 2020 10:57 am
by Joe Anna
Thanks for the reply but:
1. The problem is with Pianissimo
2. I don't use Mixcraft
3. I don't want it to check for updates.
Re: Annoying message
Posted: Thu Feb 13, 2020 10:59 am
by Acoustica Greg
Hi,
Right, but try the solution anyway and see if it helps.
Greg
Re: Annoying message
Posted: Mon Feb 17, 2020 2:05 pm
by Joe Anna
Thanks Greg,
It worked. Sorry I doubted your advice!
Ron.
Re: Annoying message
Posted: Mon Feb 17, 2020 3:40 pm
by Acoustica Greg
Hi,
Thank you for coming back to let us know that enabling TLS 1.2 helped!
Greg
Re: Annoying message
Posted: Wed Feb 19, 2020 1:42 pm
by Joe Anna
Actually it hasn't helped.
It seemed to be ok at first but that might have been because I had previously opened Reaper before enabling TLS 1.2.
The problem is still there.
Re: Annoying message
Posted: Wed Feb 19, 2020 2:47 pm
by Acoustica Greg
Joe Anna wrote: ↑Wed Feb 19, 2020 1:42 pm
Actually it hasn't helped.
It seemed to be ok at first but that might have been because I had previously opened Reaper before enabling TLS 1.2.
The problem is still there.
Hi,
Are you running the standalone version of Pianissimo? Have you allowed Pianissimo through your firewall?
Greg
- Allowing Pianissimo through Windows Firewall
- pianissimo_firewall.png (33.91 KiB) Viewed 20621 times
Re: Annoying message
Posted: Thu Feb 20, 2020 4:15 am
by Joe Anna
Windows Defender is turned off.
Re: Annoying message
Posted: Thu Feb 20, 2020 4:07 pm
by Acoustica Greg
Hi,
Can you please double-check and make sure that TLS 1.2 is still enabled?
Greg
Re: Annoying message
Posted: Fri Feb 21, 2020 7:33 am
by Joe Anna
Yes, still enabled.