Two and a half feature requests please.

Support and feedback for Acoustica's Mixcraft audio mixing software.

Moderators: Acoustica Greg, Acoustica Eric, Acoustica Dan, rsaintjohn

Post Reply
youaregreat
Posts: 39
Joined: Tue Jan 07, 2014 2:53 pm

Two and a half feature requests please.

Post by youaregreat »

Save Frequently, right? Despite my finest efforts to avoid the tragedies of lost data it seems I cannot always avoid this pitfall. Just a moment ago, after editing an hour or so, I said to myself "I better save this again or I'll be sorry". Well maybe I shouldn't have Saved it, Because midway through the save mix-craft crashes. WTF! Now I know It's An affordable piece of software, and I guess you get what you pay for but if you can't even save a file then what good is it? Fortunately it saved halfway, and I only lost the clips from the lower five tracks(although the FX for these tracks were saved)and because I have a slightly older copy of this project saved I can get back some of the bits and pieces. So Its not totally fucked. But besides my bitching, Why don't you guys put in some safeguards against this shit, like an auto save feature option that counts the number of user operations and can be set to save a copy of the project at desired increments.(maybe space is a big deal to me so I decide to auto save at every 200 user operation(you know like ctrl-z) or maybe I have a terabyte of untouched hard drive (and I don't want to be finished with my latest project then find out I have to remaster the whole fucking thing again) so I decided to have it auto save every 40 changes. Hell even if the project crashes mid save I only have 40 steps to make it all gravy, instead of god knows how many. Of course a piece of software that wasn't so unstable would be a nice solution too. Is 4GB of Ram enough? Even with a loaded Desktop, video streaming, internet browsing, itunes, mixcraft and windows explorer running, I always have at least 1.7 Gb of available memory. I'm not on a Barebones laptop here, and I really don't think its the computer. Realtek High Defintion Audio Soundcard. AMD anthlon II X2 250 processor, 3000Mhz 2-core. So what gives? I'm always having problems with this shit crashing.
Am I the only one this happens to?
When is Mixcraft 7 Coming?
Does anyone know how reliable reaper is?

Another thing. When you splice a clip why doesn't the loop automatically set itself at the splice? Is there already some way to do that? If not there needs to be. Maybe make it another little option you can turn on and off, just in case someone has some reason to use it the way I've been using it(not sure why they would, its terribly inconvenient and can be problematic with the setting of loops, for instance, on audio clips there are no snap settings, and fractions of seconds accumulate into whole seconds. (oh yeah why no snap setting for audio clips? Lets make it happen.)
User avatar
Acoustica Greg
Posts: 25074
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: Two and a half feature requests please.

Post by Acoustica Greg »

Hi,

If Mixcraft is crashing when you save, we should try to figure out what's going on. If it happens again, quit Mixcraft and send in a support request and with your mixcraft-log.txt file.

Mixcraft 6 does create a backup file every time you save, so you should at least be able to revert to the last save.

Thanks for the suggestion about the automatic backup!

In regard to the splice question, if I understand it correctly, the answer might be to right-click on the clip and select "Set Loop to Crop."

Greg
gypsy101
Posts: 2322
Joined: Wed Mar 07, 2007 7:00 pm
Location: near Music City,USA

Re: Two and a half feature requests please.

Post by gypsy101 »

mine auto saves in case of crash. isn't that the default?
User avatar
Acoustica Greg
Posts: 25074
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: Two and a half feature requests please.

Post by Acoustica Greg »

The auto-save doesn't always occur, but yes... there is an auto-save feature in the case of some crashes that occur when saving. So, check for an automatically generated backup file as well.
youaregreat
Posts: 39
Joined: Tue Jan 07, 2014 2:53 pm

Re: Two and a half feature requests please.

Post by youaregreat »

Yeah you guys are right. It usually does auto save during a crash. In fact with this particular file it tried to to create a crash recovery, and it was somewhat successful, unfortunately it was an incomplete save and I lost the clips from the last four tracks or so, which happens to be the majority of the data I had been editing. Last night a very similar crash occurred. (this was just a project I had been messing around with to show a friend of mine how nice Mixcraft, spreading the word, but then it crashed, twice in one hour(two different projects) and the the back up file (only one of them seems to have been backed up) doesn't have any clips in it(and there were certainly clips before the crash). I'm not sure if it is coincidence but (with respect to the single backup file created last night 4-2-2014) right after a short pause in the use of my midi-keyboard I started to play again, and that is when a strange noise rang out and the system crashed. Playback was also running at the time of the crash.

I've attached the crash file from last night and the crash file that I initially posted about is nowhere to be found (I don't know what happened to it, sounds like I must be a dim wit I know, but it is no longer there.(If you save from the opened crash file will that delete or rename the crash file, cause I did save. And I'm almost certain it was here, now its not)
Attachments
Mixcraft-CrashRecovery backup - saved on 4-2-2014 at 22.15.55.mx6
(15.04 KiB) Downloaded 164 times
Last edited by youaregreat on Thu Apr 03, 2014 1:31 pm, edited 1 time in total.
youaregreat
Posts: 39
Joined: Tue Jan 07, 2014 2:53 pm

Re: Two and a half feature requests please.

Post by youaregreat »

Crop! And then Set loop to Crop! lol, wow I haven't even played around with that until now. Yeah that will work great. Thanks for showing me the basics. There so many wonderful features to learn I'm glad to have you as a Sherpa.
User avatar
Acoustica Greg
Posts: 25074
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: Two and a half feature requests please.

Post by Acoustica Greg »

Hi,

The project file doesn't tell us much. If you keep having crashes, quit Mixcraft right afterwards and send us your mixcraft-log.txt file.


Greg
youaregreat
Posts: 39
Joined: Tue Jan 07, 2014 2:53 pm

Re: Two and a half feature requests please.

Post by youaregreat »

Hey Greg I'm having a never ending crash right now. mixcraft is not responding and it was during loop playback that this crash occured, so it keeps playing the five minute loop over and over and over. Which is nice cause I can at least get a recording of what will hopefully not be lost, just in case. I'll try to find that log you mentioned
Anorax
Posts: 1082
Joined: Mon Jul 18, 2011 7:58 pm

Re: Two and a half feature requests please.

Post by Anorax »

The log can be found in C:/Users/[UserDirectory]/AppData/Roaming/Acoustica/Mixcraft/ on Win7. Same location as the Mixcraft-Crash.mx6 and Mixcraft-Crash.txt files.

You might want to note that only one Crash recovery project can exist at a time, but if you want to keep a copy of a crash recovery project file, it's going to be in this folder as well. The Mixcraft-Crash.txt file appears to be a crash log, and therefore can be viewed even after Mixcraft successfully opens another session and rewrites Mixcraft-Log.txt


On another note, sometimes if you're in a crash loop it could be the fault of one of your plugins. For instance I'll start having issues if I have too many instances of Kontakt open, and one time it got so bad that Kontakt would crash Mixcraft right after project loading, when I made any sound on any track or attempted playback. In essence the file was useless in its most recent iteration and I had to roll back several backups to be able to use it again.
Post Reply