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Exported Stems have noise and hiss
Posted: Mon Jul 02, 2018 5:12 pm
by Goku
Hi,
I have exported the stems of a project (44100Hz, 32Bits float, mono), with all effects off, volume to 0 and pan to center. There is no compression, limiter, dithering etc. on the master.
When I listen to the individual stems, there is audible noise and hiss present.
The project was recorded at 44100Hz 32 Bits.
Any advise?
Many Thanks,
Re: Exported Stems have noise and hiss
Posted: Tue Jul 03, 2018 6:21 am
by MiltonRob
As far as I know, no one makes a 32 bit audio interface so how was this recorded?
Re: Exported Stems have noise and hiss
Posted: Tue Jul 03, 2018 4:36 pm
by Acoustica Greg
Hi,
You don't hear the hiss before you mix down? Are you listening to it with the same playback device and headphones or speakers?
Greg
Re: Exported Stems have noise and hiss
Posted: Tue Jul 03, 2018 11:38 pm
by Goku
The 32Bit is the default setting, when I first start a project. I am using The Scarlett Focusrite 2i2 as the audio interface.
Re: Exported Stems have noise and hiss
Posted: Tue Jul 03, 2018 11:40 pm
by Goku
Hi Greg,
yes, that's correct. There is no hiss or noise, before I mix down. I hear the hiss/noise when I listen to the individual wav. stems.
Yes, I am listening to it, through the same speakers.
Thanks,
Re: Exported Stems have noise and hiss
Posted: Thu Jul 05, 2018 3:38 pm
by Acoustica Greg
Hi,
Try mixing down to stems again, then quit Mixcraft and send us your mixcraft-log.txt file.
To find the mixcraft-log file, highlight the following line and press Ctrl+C to copy it:
Press the Windows Key+R to pop up the Run box in Windows. Click in the Run box and press Ctrl+V to paste in the line from above. Finally, click OK to go to the location of the mixcraft-log.txt file.
Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.
Greg