No Longer Can Look Up Album Info

Support and feedback for Spin It Again.

Moderators: Acoustica Chris, Acoustica Eric, Acoustica Dan, Acoustica Greg

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tralfaz
Posts: 5
Joined: Sat Jan 21, 2012 4:34 am
Location: Pennsylvania

No Longer Can Look Up Album Info

Post by tralfaz » Tue Jul 30, 2019 12:39 pm

The last few times I've used SIA, when I try to look up album info all I get is "failed to find any results". Has something changed? Thanks.

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Acoustica Greg
Posts: 21025
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
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Re: No Longer Can Look Up Album Info

Post by Acoustica Greg » Tue Jul 30, 2019 2:54 pm

Hi,

Yes, MusicBrainz changed the way you have to access their track information service, and that broke Spin It Again's look up feature. Since Spin It Again is legacy software, we're not going to be updating it.

I'm sorry I don't have a better answer for you! Of course, you can still look up the track information and copy and paste it.

Greg
Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

tralfaz
Posts: 5
Joined: Sat Jan 21, 2012 4:34 am
Location: Pennsylvania

Re: No Longer Can Look Up Album Info

Post by tralfaz » Wed Jul 31, 2019 2:58 am

Ah, thank you! Copy and paste or good old manual entry, no biggie.

Brian48091
Posts: 1
Joined: Thu May 07, 2020 12:13 am

Re: No Longer Can Look Up Album Info

Post by Brian48091 » Thu May 07, 2020 12:16 am

I Wish I Knew this before I Paid for the software. I Never would have purchased software that is no longer supported.

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Acoustica Greg
Posts: 21025
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: No Longer Can Look Up Album Info

Post by Acoustica Greg » Thu May 07, 2020 8:41 am

Brian48091 wrote:
Thu May 07, 2020 12:16 am
I Wish I Knew this before I Paid for the software. I Never would have purchased software that is no longer supported.
Hi,

If you purchased within 30 days, you can request a refund by contacting customer support here: Acoustica Customer Support.


Greg
Mixcraft - The Musician's DAW
Give it a try here: http://acoustica.com/mixcraft/
Check out our Mixcraft University video tutorials.

atlanticom
Posts: 7
Joined: Thu Jun 11, 2020 12:58 pm

Re: No Longer Can Look Up Album Info

Post by atlanticom » Thu Jun 11, 2020 1:54 pm

I just posted a fix for this in the Spin It Again user forum. You may want to have a look. https://forums.acoustica.com/viewtopic.php?f=6&t=26482v

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