BSOD

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jwarv
Posts: 372
Joined: Fri Oct 12, 2012 1:20 pm

Re: BSOD

Post by jwarv » Mon Jul 26, 2021 4:38 pm

I did try a new cable. And it seemed to work at first. But eventually same result. It's not in a hub, but I will try another port.

jwarv
Posts: 372
Joined: Fri Oct 12, 2012 1:20 pm

Re: BSOD

Post by jwarv » Tue Jul 27, 2021 4:17 am

Update: I tried a different USB port. Same deal.

I do notice that it only happens after I turn it off. So, maybe, for the time being, I'll just leave it on whenever I use it. And only shut it down at night when I shutdown the PC.

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Acoustica Greg
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Re: BSOD

Post by Acoustica Greg » Tue Jul 27, 2021 8:34 am

Hi,

You could go into Device Manager, uninstall the driver, and then allow it to install again.

1. Right-click on Windows start menu.
2. Select Device Manager.
3. Select Sound, Video and Game Controllers.
4. Right-click on the Keyrig 49 and uninstall it.
5. Restart your computer with the keyboard attached and allow Windows to install the driver again.

Greg
Mixcraft - The Musician's DAW
Check out our Mixcraft University 101 video tutorials.

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outteh
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Joined: Wed Dec 12, 2012 12:23 pm
Location: San Antonio, TX

Re: BSOD

Post by outteh » Tue Jul 27, 2021 9:02 am

I use the M-Audio Key Rig 49 with Mixcraft 9 Pro Studio and Windows 10. Works fine. :D

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Acoustica Greg
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Re: BSOD

Post by Acoustica Greg » Tue Jul 27, 2021 9:04 am

Could be a corrupted driver, and uninstalling it and installing it again would check for that.
Mixcraft - The Musician's DAW
Check out our Mixcraft University 101 video tutorials.

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outteh
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Joined: Wed Dec 12, 2012 12:23 pm
Location: San Antonio, TX

Re: BSOD

Post by outteh » Tue Jul 27, 2021 9:13 am

Here's what my system uses - generic USB driver, also use USB 2.0 input
Attachments
Driver and Setup
Driver and Setup
Capture.JPG (86.59 KiB) Viewed 346 times

jwarv
Posts: 372
Joined: Fri Oct 12, 2012 1:20 pm

Re: BSOD

Post by jwarv » Tue Jul 27, 2021 10:30 am

Acoustica Greg wrote:
Tue Jul 27, 2021 8:34 am
Hi,

You could go into Device Manager, uninstall the driver, and then allow it to install again.

1. Right-click on Windows start menu.
2. Select Device Manager.
3. Select Sound, Video and Game Controllers.
4. Right-click on the Keyrig 49 and uninstall it.
5. Restart your computer with the keyboard attached and allow Windows to install the driver again.

Greg
This seems to be working. I followed your instructions and turned it on and off a few times without big, bad blue rearing its ugly head. One step I was missing before was to make sure it was turned on before opening the device manager. So, it never showed up in the list. Once I added that simple step I was able to uninstall/reinstall it. I must be the Mayor of Simpleton. :wink: I'll keep testing it to make sure it's solid. Thanks guys!

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