Kilohearts Phaseplant crashes Mixcraft

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Rick1111
Posts: 29
Joined: Thu Dec 24, 2015 6:04 am

Kilohearts Phaseplant crashes Mixcraft

Post by Rick1111 »

So recently got the new Kilohearts 2.0 and using it in Studio One is fine but when opening it in Mixcraft it crashes the program and shuts it down. It's the vst3 version.
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Acoustica Greg
Posts: 24556
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
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Re: Kilohearts Phaseplant crashes Mixcraft

Post by Acoustica Greg »

Hi,

If you're not already using it, try downloading and installing Mixcraft 9.0 build 470. You can download it here: https://acoustica.com/mixcraft/support/beta

If that doesn't help - the next time that happens, quit Mixcraft and send us your mixcraft-log.txt file.

To find the mixcraft-log file, highlight the following line and press Ctrl+C to copy it:

Code: Select all

%appdata%\Acoustica\Mixcraft\
Press the Windows Key+R to pop up the Run box in Windows. Click in the Run box and press Ctrl+V to paste in the line from above. Finally, click OK to go to the location of the mixcraft-log.txt file. Submit an Acoustica Support Request and attach the log file along with a brief description of the problem.


Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
S1L3
Posts: 7
Joined: Tue May 03, 2022 5:59 am

Re: Kilohearts Phaseplant crashes Mixcraft

Post by S1L3 »

EDIT: the 470 BETA fixes it. The fact that it says underneath it "emergency VST3 fixes" was like "oh ok so they already know" hah. Any time its due for official release?

This is not isolated to just this user.

Unfortunately, the 2.0 VST3 version of Phase Plant is crashing Mixcraft 9 when loading either the VST from fresh, or any project files where you were using the VST3 version in it.

VST2 version works fine, so reverting to that works as a fallback at least. Re-installed Mixcraft, reinstalled Phase Plant, hell re-installed Windows because I'd been putting it off and it needed it. Still happens.

LOG says the following:

20:56:57 [593 mils] : Loading effect Phase Plant (VST3)
20:56:57 [593 mils] : VSTInventory - found GUID, isInstrument = 1, DLL is C:\Program Files\Common Files\VST3\Kilohearts\Phase Plant.vst3, bits is 64
20:56:57 [884 mils] : Effect ID: 361354933
20:56:57 [884 mils] : Effect Num Inputs: 0
20:56:57 [884 mils] : Effect Num Outputs: 2
20:56:57 [884 mils] : Effect Main Bus Num Inputs: 0
20:56:57 [884 mils] : Effect Main Bus Num Outputs: 2
20:56:57 [884 mils] : Effect Num Input Buses: 0
20:56:57 [884 mils] : Effect Num Output Buses: 1
20:56:57 [884 mils] : Output Bus: 0 Name: Out # of channels: 2
20:56:57 [941 mils] : Successfully loaded VST effect Phase Plant.
20:56:57 [941 mils] : Mem in use percentage = 24 %
20:56:57 [941 mils] : Free physical : 12620.27 MB, Total physical : 16697.27 MB
20:56:57 [941 mils] : Free paging file : 14090.09 MB, Total paging file : 19711.92 MB
20:56:57 [941 mils] : Free virtual : 137433389.13 MB, Total virtual : 137438953.34 MB
20:56:57 [941 mils] : Cur Process -> Working Set Size : 519.18 MB
20:56:57 [941 mils] : Cur Process -> GDI Objects In Use: 1607
20:56:57 [941 mils] : Power: AC (plugged in) = 1
20:56:57 [941 mils] : SetFileActivity: FALSE Current activityCount=1
20:56:57 [941 mils] : Processing FILEACTIVITY
20:56:57 [941 mils] : ACGuiWindow::OnActivationChange (16751070) activateParam=0
20:56:57 [944 mils] : SetFileActivity exiting.
20:56:57 [969 mils] : SystemUsesAeroThemes returns 1
20:56:57 [969 mils] : ACGuiWindow::ACGuiWindow - Create 273C0B40
20:56:57 [969 mils] : EffectDialog 0x273C0B40
20:56:57 [969 mils] : Creating Effect Dialog for effect Phase Plant
20:56:57 [975 mils] : Writing dump file: C:\Users\silee\AppData\Roaming\Acoustica\Mixcraft\Mixcraft-Crash.dmp
20:56:58 [433 mils] : Exception in module C:\ProgramData\Kilohearts\HeartCore.core_64 (loaded at 0xBC4E0000) at location 0x01B695DE, line number 0x01B685DE
20:56:58 [764 mils] : Access Violation at 00000000be0495de: 48 8b 08 4c 8b 41 08 33 d2 48 8b c8

Registers:
Rax:0000000000000000
Rbx:0000000000008000
Rcx:000000001d01c048
Rdx:0000000000000002
Rsi:000000001805f338
Rdi:000000001805f210
Rsp:0000000016e0ed10
Rbp:0000000016e0ed30

Stack Trace:
00007ff9be0495de: HeartCore ACFStartup() + 0x1f5e5e
00007ff9bde5a9c8: HeartCore ACFStartup() + 0x7248
00007ff9cbc73c4f: juced juce::WebBrowserComponent::`default constructor closure'() + 0x2bdff
00007ff9cbc5d961: juced juce::WebBrowserComponent::`default constructor closure'() + 0x15b11
00007ff9e67a3452: sndengine VST3HostWrapper::ProcessV2() + 0x622
00007ff9e66f086b: sndengine CMidiTrackAudioBuffer::ReadDry() + 0x24b
00007ff9e66f0a94: sndengine CMidiTrackAudioBuffer::ReadDry() + 0x54
00007ff9e67681bb: sndengine CPCMMixer::MixDryMidiAudio() + 0x6db
00007ff9e6703419: sndengine OscillatorBaseClass::CreateSineTables() + 0x429
00007ff9e6703715: sndengine OscillatorBaseClass::CreateSineTables() + 0x725
00007ff9e67ad0b9: sndengine VSTShellHost::UpdateEffectValues() + 0x5ff9
00007ff9e67acdb2: sndengine VSTShellHost::UpdateEffectValues() + 0x5cf2
00007ff9e67aca79: sndengine VSTShellHost::UpdateEffectValues() + 0x59b9
00007ff9e67acdb2: sndengine VSTShellHost::UpdateEffectValues() + 0x5cf2
00007ff9e678827f: sndengine CPlaylistBase::_writeCBS() + 0x32f
00007ff9e66e3cc6: sndengine AudioTrackReader::Advance() + 0x66
00007ff9e676c379: sndengine CPCMMixer::MixTrack() + 0x59
00007ff9e676c7d5: sndengine CPCMMixer::OnTimeToMix() + 0x1f5
00007ff9e66dfa2d: sndengine CMidiSound::IncrementTotalSamplesRecorded() + 0x1d
00007ff9fd8818fb: RTWorkQ RtwqSetLongRunning() + 0x3cb
00007ffa1d8ffd72: ntdll TpSetWait() + 0x3a2
00007ffa1d8f6cb8: ntdll EtwNotificationRegister() + 0x708
00007ffa1c5354e0: KERNEL32 BaseThreadInitThunk() + 0x10
00007ffa1d8e485b: ntdll RtlUserThreadStart() + 0x2b

20:56:58 [772 mils] : Exception in module C:\Windows\SYSTEM32\ntdll.dll (loaded at 0x1D8E0000) at location 0x00039867, line number 0x00038867
20:56:58 [974 mils] : Access Violation at 000000001d919867: 48 8b 0a 48 8b 44 24 48 4a 89 0c c8

Registers:
Rax:0000000000000000
Rbx:0000000000000001
Rcx:0000000000000026
Rdx:0000000000000110
Rsi:0000000016e0b390
Rdi:00007ff9be8394a8
Rsp:0000000016e0aa30
Rbp:0000000016e0b0f0

Stack Trace:
00007ffa1d919867: ntdll RtlVirtualUnwind() + 0xa37
00007ffa1d9191f9: ntdll RtlVirtualUnwind() + 0x3c9
00007ffa1d9188fa: ntdll RtlUnwindEx() + 0x21a
00007ff9e67e946d: sndengine CtONaRT_If::DestroyInstance() + 0xd0cd
00007ff9e67ea9a4: sndengine CtONaRT_If::DestroyInstance() + 0xe604
00007ff9e67ead85: sndengine CtONaRT_If::DestroyInstance() + 0xe9e5
00007ff9e67ebb35: sndengine CtONaRT_If::DestroyInstance() + 0xf795
00007ff9e67e91c1: sndengine CtONaRT_If::DestroyInstance() + 0xce21
00007ff9e684baee: sndengine CtONaRT_If::DestroyInstance() + 0x6f74e
00007ff9e67e9b60: sndengine CtONaRT_If::DestroyInstance() + 0xd7c0
00007ffa1d9882ff: ntdll _chkstk() + 0x12f
00007ffa1d915a0a: ntdll RtlRestoreContext() + 0x8aa
00007ffa1d912cd3: ntdll RtlRaiseException() + 0x163
00007ffa1ae0466c: KERNELBASE RaiseException() + 0x6c
00007ff9e67e9a52: sndengine CtONaRT_If::DestroyInstance() + 0xd6b2
00007ff9e6790573: sndengine CAudioAtom::SetLoopStart() + 0x1243
00007ff9e67e9232: sndengine CtONaRT_If::DestroyInstance() + 0xce92
00007ff9e67eafb3: sndengine CtONaRT_If::DestroyInstance() + 0xec13
00007ff9e67eaea5: sndengine CtONaRT_If::DestroyInstance() + 0xeb05
00007ff9e67ebb35: sndengine CtONaRT_If::DestroyInstance() + 0xf795
00007ff9e67e94f5: sndengine CtONaRT_If::DestroyInstance() + 0xd155
00007ff9e67e5eec: sndengine CtONaRT_If::DestroyInstance() + 0x9b4c
00007ffa1d9882ff: ntdll _chkstk() + 0x12f
00007ffa1d915a0a: ntdll RtlRestoreContext() + 0x8aa
00007ffa1d98730e: ntdll KiUserExceptionDispatcher() + 0x2e
00007ff9be0495de: HeartCore ACFStartup() + 0x1f5e5e
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Acoustica Greg
Posts: 24556
Joined: Wed Mar 01, 2006 5:30 pm
Location: California
Contact:

Re: Kilohearts Phaseplant crashes Mixcraft

Post by Acoustica Greg »

Hi,

We're seeing if we get any problem reports specific to build 470. So far, so good.

Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
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