Stem not working
Moderators: Acoustica Greg, Acoustica Eric, Acoustica Dan, rsaintjohn
- Acoustica Greg
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Re: Stem not working
Hi,
Please go into Mixcraft’s General preferences and choose the option to upload your log files, then let us know that they are uploaded.
Greg
Please go into Mixcraft’s General preferences and choose the option to upload your log files, then let us know that they are uploaded.
Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
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Re: Stem not working
ok, they have been uploaded
Re: Stem not working
Hi,
I also have no offer for Stems Separation.
I reinstalled, I have all the files. I sent you the Log File.
Thanks
:-j
I also have no offer for Stems Separation.
I reinstalled, I have all the files. I sent you the Log File.
Thanks
:-j
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Re: Stem not working
I did update and I have no stem separation.
I also put that file path into an explorer search and search came up empty.
I tried updating again through help button but it said I’m updated and to start making music.
I also put that file path into an explorer search and search came up empty.
I tried updating again through help button but it said I’m updated and to start making music.
10.5 Pro studio build 596
Dell XPS i7-10700 2.9Ghz
48 GB RAM
Windows 10
Dell XPS i7-10700 2.9Ghz
48 GB RAM
Windows 10
- Acoustica Greg
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Re: Stem not working
Please upload your log files in Mixcraft's General preferences.hpharley90 wrote: ↑Fri Mar 22, 2024 2:29 am I did update and I have no stem separation.
I also put that file path into an explorer search and search came up empty.
I tried updating again through help button but it said I’m updated and to start making music.
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
- Acoustica Greg
- Posts: 24657
- Joined: Wed Mar 01, 2006 5:30 pm
- Location: California
- Contact:
Re: Stem not working
Thank you for sending in your logs. Are you using Windows 8?
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
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- Posts: 282
- Joined: Sat Sep 12, 2015 3:07 pm
- Location: Southern New England
Re: Stem not working
give me a minute on this.Acoustica Greg wrote: ↑Fri Mar 22, 2024 10:33 amPlease upload your log files in Mixcraft's General preferences.hpharley90 wrote: ↑Fri Mar 22, 2024 2:29 am I did update and I have no stem separation.
I also put that file path into an explorer search and search came up empty.
I tried updating again through help button but it said I’m updated and to start making music.
I just opened Mixcraft preferences then account and I see that there are 9 checked boxes telling me to update.
I sent log files now I will update.
Another edit..
I'm good now.
I did update from Mixcraft preference>account>checked boxes>ok
I now have stem separation. Very cool!!!!
Last edited by hpharley90 on Fri Mar 22, 2024 12:16 pm, edited 1 time in total.
10.5 Pro studio build 596
Dell XPS i7-10700 2.9Ghz
48 GB RAM
Windows 10
Dell XPS i7-10700 2.9Ghz
48 GB RAM
Windows 10
- Acoustica Greg
- Posts: 24657
- Joined: Wed Mar 01, 2006 5:30 pm
- Location: California
- Contact:
Re: Stem not working
Hi,
Are three of them stem separation files?
Greg
Are three of them stem separation files?
Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Re: Stem not working
Hi,Acoustica Greg wrote: ↑Fri Mar 22, 2024 10:37 amThank you for sending in your logs. Are you using Windows 8?
yes i am using win 8.1 pro
Thanks
:-j
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- Posts: 282
- Joined: Sat Sep 12, 2015 3:07 pm
- Location: Southern New England
-
- Posts: 282
- Joined: Sat Sep 12, 2015 3:07 pm
- Location: Southern New England
Re: Stem not working
10.5 Pro studio build 596
Dell XPS i7-10700 2.9Ghz
48 GB RAM
Windows 10
Dell XPS i7-10700 2.9Ghz
48 GB RAM
Windows 10
-
- Posts: 19
- Joined: Fri Feb 16, 2024 8:45 am
Re: Stem not working
im still waiting..........
- Acoustica Greg
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- Joined: Wed Mar 01, 2006 5:30 pm
- Location: California
- Contact:
Re: Stem not working
Hi,
Thank you for sending in your log files! It appears that there are at least a couple of different issues that people are running into with this. We're still investigating.
Try logging into your account at store.acoustica.com, then download and install Mixcraft 10 Pro Studio from the instructions in your library.
Greg
Thank you for sending in your log files! It appears that there are at least a couple of different issues that people are running into with this. We're still investigating.
Try logging into your account at store.acoustica.com, then download and install Mixcraft 10 Pro Studio from the instructions in your library.
Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
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- Posts: 19
- Joined: Fri Feb 16, 2024 8:45 am
Re: Stem not working
ill just wait for a fix, cause I have done that several times and nothing seems to fix the problem.
- Acoustica Greg
- Posts: 24657
- Joined: Wed Mar 01, 2006 5:30 pm
- Location: California
- Contact:
Re: Stem not working
Hi,
We've already fixed a problem with stem separation where the server wasn't downloading the stem separation files, but you already had the files, so you're having a different problem.
If you go into Mixcraft's Account preferences, do you see the the three stem separation files in the list? If they are there and unselected, you can select them for download.
Greg
We've already fixed a problem with stem separation where the server wasn't downloading the stem separation files, but you already had the files, so you're having a different problem.
If you go into Mixcraft's Account preferences, do you see the the three stem separation files in the list? If they are there and unselected, you can select them for download.
Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101