Stem not working
Moderators: Acoustica Greg, Acoustica Eric, Acoustica Dan, rsaintjohn
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Stem not working
so i updated it and now im getting this error below on the picture and the SEPARATE MUSIC INTO STEMS is not showing when I right-click at all. I tried downloading again and reinstalling just like the error message says and still no stem separation shows up when I right click
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- 2024-03-21_173032.jpg (261.16 KiB) Viewed 1017 times
- Acoustica Greg
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Re: Stem not working
Hi,
What version of Windows are you using?
If you look in that folder, what is the file size of avcodec-58.dll?
Greg
Do you have all these files?
What version of Windows are you using?
If you look in that folder, what is the file size of avcodec-58.dll?
Greg
Do you have all these files?
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
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Re: Stem not working
the latest of Windows 10. Where do I look for these files? I only have 5 of the ones you just posted!
Last edited by gotchabeats on Thu Mar 21, 2024 2:55 pm, edited 1 time in total.
- Acoustica Greg
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Re: Stem not working
Hi,
They should be here:
C:\ProgramData\Acoustica\Mixcraft\installations\238
The tricky part is that the ProgramData folder is a system folder that may be hidden if you have that setting on in Windows, but you can just copy and paste the pathname into File Explorer to find it.
Greg
They should be here:
C:\ProgramData\Acoustica\Mixcraft\installations\238
The tricky part is that the ProgramData folder is a system folder that may be hidden if you have that setting on in Windows, but you can just copy and paste the pathname into File Explorer to find it.
Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
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Re: Stem not working
I only see 5 of the ones you posted in that folder
- Acoustica Greg
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Re: Stem not working
Hi,
It sounds like it only got partially installed. If you check for updates, are there some updates to install? The stem separation requires three different updates.
Greg
It sounds like it only got partially installed. If you check for updates, are there some updates to install? The stem separation requires three different updates.
Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
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Re: Stem not working
did all that and it shows I'm up to date and still no stem separation. Whats next? I have uninstalled , reinstalled and still not getting the stem separation
- Acoustica Greg
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Re: Stem not working
Hi,
When it shows the update screen, you don't have any un-checked updates? if you do, you could select them to get them to download.
You've got plenty of hard drive space, I presume?
Can you please send us the install.log files from these three folders (assuming they exist)?
C:\ProgramData\Acoustica\Mixcraft\installations\236
C:\ProgramData\Acoustica\Mixcraft\installations\238
C:\ProgramData\Acoustica\Mixcraft\installations\241
Send in a support ticket and attach them here: https://acoustica.kayako.com/conversation/new
Greg
When it shows the update screen, you don't have any un-checked updates? if you do, you could select them to get them to download.
You've got plenty of hard drive space, I presume?
Can you please send us the install.log files from these three folders (assuming they exist)?
C:\ProgramData\Acoustica\Mixcraft\installations\236
C:\ProgramData\Acoustica\Mixcraft\installations\238
C:\ProgramData\Acoustica\Mixcraft\installations\241
Send in a support ticket and attach them here: https://acoustica.kayako.com/conversation/new
Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
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Re: Stem not working
i dont have a 236 folder. And I don't have an install.log file from any of the other two.
- Acoustica Greg
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Re: Stem not working
Hi,
Okay, so for some reason it didn't get installed completely. You can force it to try again by deleting some files in this folder:
C:\ProgramData\Acoustica\Mixcraft\download_records
Quit Mixcraft, then delete these files:
236.txt
238.txt
241.txt
Once those are deleted, start up Mixcraft and check for updates again.
Greg
Okay, so for some reason it didn't get installed completely. You can force it to try again by deleting some files in this folder:
C:\ProgramData\Acoustica\Mixcraft\download_records
Quit Mixcraft, then delete these files:
236.txt
238.txt
241.txt
Once those are deleted, start up Mixcraft and check for updates again.
Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
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Re: Stem not working
ok did that, the right-click error went away. But still no stem separation link is showing in the right-click bar
- Acoustica Greg
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Re: Stem not working
Hi,
You're right-clicking on an audio clip, correct? Just like in your screenshot?
The option would look like this:
You're right-clicking on an audio clip, correct? Just like in your screenshot?
The option would look like this:
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
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Re: Stem not working
see nothing is there! And thats Build 596
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Last edited by gotchabeats on Thu Mar 21, 2024 5:12 pm, edited 1 time in total.
- Acoustica Greg
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Re: Stem not working
Hi,
That may mean that it still didn't install fully. Do you have those install logs now?
Greg
That may mean that it still didn't install fully. Do you have those install logs now?
Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
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- Posts: 19
- Joined: Fri Feb 16, 2024 8:45 am
Re: Stem not working
still does not have a 236 folder
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- 241.jpg (106.88 KiB) Viewed 843 times
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- 238.jpg (146.97 KiB) Viewed 843 times