Acoustica User Forums

I already did all suggestions from other thread and not worked.
I did now an upload logs from MX settings button.
I did the delete of 3 txt files, delete of catalog, it download again the 3 components, it says success in all 3 but nothing works to shows the option on right click.
in this folder:
C:\ProgramData\Acoustica\Mixcraft\installations\241
I only have install.log and install_successful.

It is ok?

Hi,

Please go into Mixcraft's General preferences, click Upload Log Files, then let us know that you uploaded them.

Greg

Hello,
Already did now (the upload of logs).
Also after i delete the catalog file now in account settings it permanent says melodyne 5 and mvp loops. and it not download them even if i check/uncheck them. and if i do check for new updates it says its all done.
Also still no stem available on menu.
Thank You!!!

I deleted 9.txt and 133.txt, it redownload the mvp with success but it still saying in preferences that melodyne 5 and mvp still need to be updated...
Also we still have the stem menu lack.

Hello Greg ,
You received my log files?
I already did all suggestions from other posts. It not fixed the miss of stem menu on rightclick and now i have that 2 items that it say that i need to update but it not update and when manual it not clear that needs on mx settings acount tab. but in chek for updates it says its all ok.

Hello Greg,
You received the logs?
Thanks

stavka wrote: ↑Thu Mar 28, 2024 3:19 pm Hello Greg,
You received the logs?
Thanks

Hi,

Yes, thank you for uploading your log files! I will send you an email.

Greg