Version 468 FX crashes !
Moderators: Acoustica Greg, Acoustica Eric, Acoustica Dan, rsaintjohn
Version 468 FX crashes !
problem solved with version V469
Last edited by KStech on Wed Nov 18, 2020 7:25 am, edited 1 time in total.
- Acoustica Greg
- Posts: 25074
- Joined: Wed Mar 01, 2006 5:30 pm
- Location: California
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Re: Version 468 FX crashes !
Hi,
I've replied to you in two or three other posts. Please don't make multiple posts about the same issue. A log file is generated every time you open Mixcraft, unless you have that option turned off in Display preferences, in which case a truncated log file is generated.
We're not seeing the problems you're describing, so if something is wrong, we need more information to figure out what's going on. That's why we ask for log files.
Greg
I've replied to you in two or three other posts. Please don't make multiple posts about the same issue. A log file is generated every time you open Mixcraft, unless you have that option turned off in Display preferences, in which case a truncated log file is generated.
We're not seeing the problems you're describing, so if something is wrong, we need more information to figure out what's going on. That's why we ask for log files.
Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Re: Version 468 FX crashes !
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Last edited by KStech on Wed Nov 18, 2020 7:24 am, edited 1 time in total.
- Acoustica Greg
- Posts: 25074
- Joined: Wed Mar 01, 2006 5:30 pm
- Location: California
- Contact:
Re: Version 468 FX crashes !
Hi,
I'll reply to your email.
Greg
I'll reply to your email.
Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Re: Version 468 FX crashes !
I guess I might be in the same age range as you or perhaps older and I too have a 65 year background in electroncs, had my own recording studio , owned a computer shop, a musician for 55 years and 25 years in software programming so like to think I have some knowledge albeit I've slowed down.
Not wanting to be augmentative but I've been using Mixcaft since version 5 and have never had any circumstance when a log file hasn't been created, if it's written in the code it happens. Also never known when Windows event log hasn't made an entry of some sort, useful or not.
It seems your problem happens when you select presets so one wouldn't say at present all your work is lost. From your video, unless I've got it wrong, it seems changes can be made without presets which, were I in your situation, would mange with until the lads came up with an answer, and I have never experienced them not to.
One of the big points so many users say is Mixcraft is the best for customer support and have to agree. Have patience and give them a chance.
Good luck.
Not wanting to be augmentative but I've been using Mixcaft since version 5 and have never had any circumstance when a log file hasn't been created, if it's written in the code it happens. Also never known when Windows event log hasn't made an entry of some sort, useful or not.
It seems your problem happens when you select presets so one wouldn't say at present all your work is lost. From your video, unless I've got it wrong, it seems changes can be made without presets which, were I in your situation, would mange with until the lads came up with an answer, and I have never experienced them not to.
One of the big points so many users say is Mixcraft is the best for customer support and have to agree. Have patience and give them a chance.
Good luck.
- Acoustica Greg
- Posts: 25074
- Joined: Wed Mar 01, 2006 5:30 pm
- Location: California
- Contact:
Re: Version 468 FX crashes !
Hi,
The new beta version (build 469) fixes the preset changing freeze he was having. We'll release an update after we test the beta more.
Greg
The new beta version (build 469) fixes the preset changing freeze he was having. We'll release an update after we test the beta more.
Greg
Mixcraft - The Musician's DAW
Check out our tutorial videos on YouTube: Mixcraft 10 University 101
Check out our tutorial videos on YouTube: Mixcraft 10 University 101